HP2-B109 certification study materials

HP

Code: HP2-B109

Exam Name: Selling HP Printing and Personal Systems Hardware [2014]

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Question: 1

Which outcome can be achieved through proactive management of PCs and personal tablets? 

A. A reduction in help-desk calls

B. An ability to share files

C. An increase in knowledge of user location

D. A reduction in failure rates 

Answer: A

Question: 2

Which mobile product should you recommend for the task worker type of user? 

A. HP Spectre Pro

B. HP Z1 Workstation

C. HP EliteBook Folio

D. HP ProBook 400 or 600 

Answer: D

Explanation:

Question: 3

What is the primary target customer market for the HP OfficeJet Pro and OfficeJet Pro X?

A. Small and medium business

B. Large enterprise

C. Home office

D. Mid-market 

Answer: A

Explanation:  The HP Officejet Pro X series is the world’s fastest desktop printer and that’s according to the prestigious Guinness World Records 2014. Designed to meet the demanding and unique needs of small and medium sized businesses.. 

Question: 4

Your education customer needs to provide personal computing facilities in several dedicated computer rooms to support a large number of students at very low cost Which product line should you offer? 

A. HP ElitePad

B. HP Business Desktops

C. HP Zero Clients

D. HP ProDesk 

Answer: B

Reference: http://h20435.www2.hp.com/t5/367-Addison-Avenue-Blog/Expandable-Affordable-HPs-ProDesk-400/ba-p/85111#.UwJU30KSxHg 

Question: 5

What is a benefit of business value selling? 

A. It allows customers to compare the features and advantages of a particular product and assess the potential benefits for their organization.

B. It enables customers to review quotations from different organizations and determine the optimum solution based on product needs.

C. It ensures customers are able to realistically compare product features and advantages and determine the best solution for their organization.

D. It moves the conversation from price and product features and enables the customer to recognize the tangible value of the solution in the context of their business needs. 

Answer: D

Question: 6

Your customer needs a personal computing device for their reception area. Which form factor would you recommend? 

A. All in One (AiO)

B. Q Ultra Slim Desktop (USDT)

C. Small Form Factor (SFF)

D. Tower (TWE) 

Answer: A

Explanation: All in One PCs are ideal when workplace size matters; Touch and Non-Touch versions are available. With so called IPS display technology, wide viewing angles and accurate colors are achieved. Which is ideal for locations such as reception desks, where effectively, the image of the company is on display.  

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